Help Yourself Through Hard Times

Program: Ontario Works
Organization: London (City of)
Housing, Social Services and Dearness Home
Phone Numbers: General Inquiries: 519-661-5432
Applications: 519-661-4520 Press 3
Complaints: 519-661-2310
Overpayments: 519-661-2306
Teletype: 519-661-5743
Fax: 519-661-4815
PO Box 5045
London, ON
N6A 4L6
Street Address:
Market Tower
151 Dundas St
Intersection: Dundas St and Richmond St
Location: Central London
Accessibility:   Wheelchair Accessible
Hours: Mon-Fri 8:30am-4pm
Service Description: Social assistance program that provides employment assistance and financial support for basic needs * online application available

Additional office locations:

Glen Cairn Resource Centre
244 Adelaide St S
London, ON N5Z 3L1

South London Community Centre
1119 Jalna Blvd
London, ON N6E 3B3

Drop Box Locations:
  • Market Tower - 151 Dundas St
  • Glen Cairn Resource Centre - 244 Adelaide St S
  • South London Community Centre - 1119 Jalna Blvd
  • Carling Heights Optimist Community Centre - 656 Elizabeth St
  • North London Optimist Community Centre - 1345 Cheapside St
  • Canada Games Aquatic Centre - 1045 Wonderland Rd N
  • LUSO Community Services - 1193 Oxford St E

Discretionary Benefits - Financial assistance for special items of extreme need such as medical supplies (diabetic supplies, surgical supplies), medical travel and transportation, eye glasses, emergency dental, dentures, prosthetics, essential furniture, funerals and burials

Employment Services - Helps Ontarians find sustainable employment

Family Support Program - Assists Ontario Works recipients to obtain child and spousal support payments
Fees: Free
Application: Call to apply or visit the website at
Eligibility / Population(s) Served: Adults and youth 16-65 years in financial need who meet eligibility requirements
Languages (other than English): English ; French
Area(s) Served: London
See Also: Employment Assistance
Income Support - Basic

This information was last completely updated on 12/30/2013

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